18+ | Responsible Gaming

At 8i88 Responsible Gaming — Keep the fun within limits

Responsible gaming isn't just about following rules — it's about knowing yourself and understanding your limits. 8i88 believes that healthy gaming habits are the key to long-term enjoyment.

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Responsible Gaming Key Points

Follow these guidelines for a safe and healthy gaming experience on 8i88.

Set a Budget

Decide how much you are willing to spend before you start playing. Only bet money you can afford to lose without it affecting your daily life. Financial awareness is the first principle of responsible gaming.

Stick to your time limits

Decide in advance how long you will play each day or per session. Set an alarm or timer. Being able to stop voluntarily when the time is up is the mark of a responsible gamer.

Play for fun

Gaming on 8i88 is entertainment, not a source of income. Play for fun, not to win. Accept losses as a natural part of the game — it's all part of the experience.

Stop chasing your losses

Chasing losses — placing bigger bets to recover what you've lost — is extremely dangerous and is where most serious problems begin. Make a conscious effort to avoid this habit.

Spend time with family and friends

Don't let gaming affect your social life or family relationships. Spending quality time with loved ones is essential for good mental health.

Prioritise your mental health

Avoid gaming when you are stressed, angry, or feeling low. Decisions made under emotional pressure often lead to losses. Stay aware of your mental state.

What Does Responsible Gaming Mean

Responsible Gaming is a mindset and a set of habits where a player consciously manages their gaming activity. It means enjoying games within a set budget, a set time frame, and a healthy state of mind — so that gaming never becomes a burden in your life.

At 8i88, we believe every player deserves to enjoy gaming in a safe environment. That's why responsible gaming isn't just a policy — it's the foundation of our platform. By combining technology with awareness, we aim to create a space where gaming always remains a source of joy.

Remember — gaming is entertainment. It is not, and should never be, a reliable source of income. Gaming should never be used as a way to solve financial problems.

Online gaming is growing rapidly in Bangladesh, and with that growth comes a greater need for awareness. 8i88 stands by its users every step of the way — not just in moments of victory, but whenever they need support.

8i88 Player Protection Tools

8i88 provides a range of effective tools to help you game responsibly. These tools are completely free and available to use at any time.

Deposit Limit

Set a maximum deposit limit on a daily, weekly, or monthly basis. Once the limit is in place, it cannot be exceeded.

Session Limit

Set a maximum time limit for each gaming session. Once the limit is reached, you will be notified automatically.

Loss Limit

Set a maximum amount you can lose within a given period. Once that limit is reached, the system will automatically pause your session.

Take a Break (Cool-off)

You can take a break at any time, ranging from 1 day to 6 weeks. During this period, access to your account will be suspended.

Self-Exclusion

For long-term concerns, you can suspend your account for anywhere between 6 months and 5 years.

Reality Check

You will receive notifications at set intervals showing how long you have been playing and how much you have lost.

Contact our support team to activate these tools. All requests are processed within 24 hours.

Recognise the warning signs of a problem

Gaming addiction often develops gradually. Use the traffic light system below to help assess where you currently stand:

Safe Zone
  • Playing within budget
  • Able to stop on time
  • Staying calm when you lose
  • Spending quality time with family
  • Gaming feels like entertainment
Warning Signs
  • Occasionally exceeding the budget
  • Hard to stop
  • Worried about losses
  • Spending less time with family
  • Feeling pressured to win
Need Help
  • Gaming with borrowed money
  • Feels impossible to stop
  • Hiding from family
  • Restless without gaming
  • Work or studies are suffering
If you notice any red flag signs, do not wait — contact our support team or use the self-exclusion feature right away.

Self-Assessment

Answer the following questions honestly. If you answer "Yes" to more than 3, consider reaching out for support.

1

Do you often end up playing longer than you originally planned?

2

Do you feel the urge to place more bets to win back money you have lost?

3

Have you ever lied to family or friends about your gaming?

4

Do you feel restless, irritable, or anxious when you are unable to play?

5

Has money meant for bills or essential expenses ever been spent on gaming?

6

Is gaming having a negative impact on your work, studies, or family relationships?

7

Do you continue playing even when you feel stressed or anxious rather than entertained?

8

Have you tried to take a break from gaming but found yourself unable to stop?

These questions are for your eyes only — there are no right or wrong answers. An honest self-assessment is the first step toward well-being.

Limit-Setting Guidelines

Any of the limits below can be set on 8i88 at any time. A reduction takes effect immediately, while an increase is subject to a cooling-off period.

Limit Type Duration Effective Period Adjustable
Deposit Limit Daily / Weekly / Monthly Immediate Yes
Loss Limit Daily / Weekly / Monthly Immediate Yes
Session Time Limit Per session Immediate Yes
Cool-Off Break 1 day – 6 weeks Immediate No (after the period ends)
Self-Exclusion 6 months – 5 years Within 24 hours No (after the period ends)
Reality Check Every 30/60/90 minutes Immediate Yes
1
Log In to Your Account

Log in to your 8i88 account and go to the Settings menu.

2
Responsible Gaming Section

Select the "Responsible Gaming" option.

3
Set Your Preferred Limits

Set your preferred deposit, loss, or time limits based on your needs.

4
Confirm

Save your changes. The limits will take effect immediately.

Protection of Minors

8i88 is strictly for users aged 18 and above. Keeping minors away from gaming is one of our highest priorities, and we enforce a rigorous age verification process.

A note to parents — please monitor your child's device usage. Use parental control software where needed. If you suspect a minor is using 8i88, contact our support team immediately.

If a user is identified as a minor, the account will be closed immediately and all funds will be returned.

Parental control tools available in Bangladesh, such as Google Family Link and Apple Screen Time, make it easy to restrict minors from accessing specific websites. We encourage all parents to take advantage of these measures.

Where to get help

Gaming addiction is a recognized mental health condition. It is not a sign of weakness — seeking help takes real courage. You are not alone.

8i88 Support

Our trained team is always ready to help you through 24/7 live chat support.

Email: [email protected]

Mental Health Services

In Bangladesh, the National Institute of Mental Health (NIMH) provides support for gaming addiction and a range of other mental health concerns.

Family & Friends

Open up to a trusted family member or friend. Their support is often the most effective help you can get.

Self-Help Guide

You can make changes on your own by following guidelines from international organizations such as Gamblers Anonymous.

Asking for help is not a sign of weakness. It takes courage to take back control of your own life. 8i88 is here for you, every step of the way.

FAQs

Decreasing a limit takes effect immediately. Increasing a limit, however, is subject to a cooling-off period of 24 to 72 hours. This delay is intentional, to prevent impulsive decisions made in the heat of the moment.

No, the funds in your account remain safe during self-exclusion. Once the self-exclusion period ends, you can access your account and make withdrawals as normal.

Accounts cannot be closed directly through a third party. However, the account holder can contact support to self-exclude. If a family member raises a concern, it should be taken seriously.

A cool-off is a short-term break (1 day to 6 weeks) that you use to pause on your own terms. Self-exclusion is a longer-term measure (6 months to 5 years) typically used for more serious concerns. During self-exclusion, access to your account is completely blocked.

Yes. Gaming and gambling addiction is a recognised mental health condition, and effective treatment is available. Cognitive Behavioural Therapy (CBT), counselling, and support groups have all proven helpful in many cases. You can consult any mental health professional in Bangladesh.

Play Responsibly, Enjoy Every Moment

Join 8i88 and enjoy a safe, controlled gaming experience. Set your limits and keep the fun going.

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